Frequently Asked Questions
General questions about the Asset Recovery division of Cashfinders “R” Us:
- Why have I been contacted?
- How much money is due to me?
- How do I know this isn’t a scam or a debt collector trick?
- How fast can I get the money? How does this work?
- What if I don’t want to work with you?
- Am I obligated to pay anything?
- Where is the money?
- What do you charge?
- Now that you have found me, what next?
- What do I need to do?
- When will I get the money or asset?
- Why can’t you tell me where the assets are being held?
- Why can’t you tell me what the assets are now before I sign the agreement?
- How do you know we are the right person/company?
- This sounds too good to be true, what’s the catch?
Q: Why have I been contacted?
A: We’ve found money being held by a third party — like a court or government agency — that we believe may belong to you. This type of unclaimed money usually won’t show up on state websites, and we use specialized methods to find it.
The funds can come from things like estates, tax refunds, court cases, or property claims — and they’re often not listed under your name directly.
We’re reaching out to confirm if you’re the rightful owner. If so, we’ll do the legwork to recover the funds, make you an upfront offer, and cover all the costs. You never pay anything out of pocket. We only profit if we succeed.
STATE UNCLAIMED WEBSITES – CLICK HERE
Q: How much money is due to me?
A: That amount will vary depending on the source of the funds. We don’t go after any funds less than 4-figures — and these funds aren’t from things like checking accounts or listed on state websites.
To find out how much might be yours, fill out the inquiry sheet. First, we’ll verify your identity (usually by confirming a past address), then review the case with our attorney to see if we can move forward.
Once we send you a simple consent agreement (no private info or notarization needed), we’ll confirm the funds are still available. After that, we’ll speak with you directly to make sure everything checks out before we proceed.
Please understand that once we receive the consent agreement we will have to speak with you to make sure that we have the correct person, and confirm the information that we have on file. We cannot make claims without doing so.
Q: How do I know this isn’t a scam or a debt collector trick?
A: We are a verified member of the Rightful Owner Project and we are accredited with the Better Business Bureau. You will see that we have an excellent reputation and rating.
We never ask for banking information, never charge an upfront fee, and use attorneys to recover these funds.
WE ARE NOT DEBT COLLECTORS.
By law, debt collectors have to tell you they are collecting a debt. Even the collection agencies that play ‘fast and loose’ with the law wouldn’t do so in writing online. Please feel free to contact us with any questions, via the phone number, email address or mailing address listed on the main site page.
Q: How fast can I get the money? How does this work?
A: We start with a consent agreement that allows us to ask questions of 3rd party fund holders. Once we double-check that the funds are available and your claim has priority to the funds, we will make you an offer, and send out the paperwork. After we have received the paperwork, you can get a buyout check in a few weeks.
If additional documents are needed, this can take a little longer. We keep you in the loop throughout the process. In the event that the funds are going to take a long time to recover or there are legal ‘hoops’ that we have to jump through, we may offer a partial upfront buyout, then pay the difference upon recovery.
At no time are you at risk, as the buyouts are non-refundable, and we assume all costs regardless of the outcome.
Q: What if I don’t want to work with you?
A: We respect your decision. If we cannot come to terms, we will stop work on your behalf. Often, there are other individuals or creditors that can also claim the funds. When someone chooses to not work with us, we contact other potential claimants instead (creditors) and receive a referral for sharing our research.
We prefer to help people instead of companies/creditors, but referrals defray our research and contact costs. If you choose to not work with us, we usually destroy your file within a week or two, unless we can put together an agreement with a creditor.
Not Interested? No Problem.
If you’d prefer we don’t contact you again, just let us know. While we do follow up persistently, we’ll never harass or pressure you. To stop all outreach, simply fill out the removal sheet and let us know you’re not interested. We’ll respect your request right away.
Q: Am I obligated to pay anything?
A: No, if I can’t collect, neither of us gets paid. I don’t charge you anything for time or any attorney costs I incur.
Q: Where is the money?
A: That’s part of what I need to research. I know that it is in excess of $10,000 or it would not have ended up on my desk. I need to ask questions of various funds holders to pin this down. And, if there is unpaid debt out there against you, I have to make sure that it won’t get in the way of retrieving this.
Q: What do you charge?
A: I don’t charge anything upfront and only get paid if I’m successful, when the check comes. It depends on how much risk I take on. If I have to hire an attorney, or pay court costs, to retrieve the monies, I charge a higher percentage.
I do all of the work to claim the funds, and take on all the risk. Everything is based on risk. I can get you at least 50% and often more, depending on my risk and how much I have to come out of pocket.
Q: Now that you have found me, what next?
A: We present the rightful owner, (YOU), with a written contract stating the terms and conditions of our services usually in the form of a Consent agreement and a short-form buyout Agreement. A separate empowerment document is presented to the rightful owner to execute which permits Cashfinders “R” Us to represent the rightful owner with the custodian holding the asset.
Q: What do I need to do?
A: In order to collect this asset, Cashfinders “R” Us needs to be hired to assist you in proving this claim. Some simple agreements will be sent to you as part of an informational packet. Please sign, date, and fill out all information on the agreements and then return it to the fax, email and/or mailing address specified in your packet.
Q: When will I get the money or asset?
A: The process to claim and recover the asset can take up to 60-90 days; sometimes longer if there are complications. The best advice we can give is to be patient. Cashfinders “R” Us does not get paid until you have been paid, so I work diligently to move the process along. I will keep you informed and answer any questions about the status of your claim during the entire process.
Q: Why can’t you tell me where the assets are being held?
A: Since we’re not paid by the holders of these unclaimed assets, our fees must come from the rightful owners we locate, and for whom we provide recovery services. We are happy to disclose full information about the assets after we reach an agreement with you concerning percentages/fees and other important terms of our services.
This policy helps protect our firm’s investment in researching and locating rightful owners. We’re sure you can understand why we cannot divulge specific details before that time, since we are not paid anything by clients who refer assignments to us.
Q: Why can’t you tell me what the assets are now before I sign the agreement?
A: Unfortunately, this single notification is enough for some people to get started on their own trail of locating the money and going directly to the source without signing our agreement. It is rare, but it does happen and we have done a lot of work on one’s behalf to get to this point.
For this reason, we must protect our interests until all the required parties are signed up. Then we explain where the money source is, and what its approximate value is.
Q: How do you know we are the right person/company?
A: Our research has led us to believe you may be entitled to this asset. If you have been contacted we are fairly sure you are the right person. We would not make the investment of time, money and resources to find you if I was not confident you are entitled to the unclaimed asset. However, there is a slight chance that you might be mistaken for someone else; many people have similar if not the same name. To be safe, I assume a preliminary beneficiary identification. Until, of course, the necessary burden of proof has been exercised.
Q: This sounds too good to be true, what’s the catch?
A: There is no catch. Really! We do not ask for any upfront money from you, ever! If we are not successful in proving your claim you owe us nothing. We are expending our time and resources at our cost to prove your claim. When you get paid, we get paid – period! It really is as simple as that. This is a legitimate offer to help recover money you would otherwise not be aware of and may be entitled to, with no out of pocket cost to you!